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Etsy Shop Ownership On The Go: Make the Most of Your Mobile iDevices

If you are like me, your iPhone/ iPad/ iGadget is an extension of your hand and you use it for everything. And if you are an Etsy shop owner, you are probably using it for business as well as fun.

Yesterday I posted a picture of my phone’s main screen to instagram and it seemed like people were moderately intrigued by the number of “etsy apps” I had.

The truth is there is only one Etsy app. The rest of my “apps” are just bookmarks saved to the home screen and adding them has been probably one of my best ideas in forever.

Here is how to do it.

Navigate to whatever page you want to create a bookmark for. I made bookmarks for the homepage of Etsy, my inbox, sales list, open orders and stats. You can pick whatever pages you want… this can be literally any page on the internet so you have a handful of options ;)

Now, click that middle button on the bottom, the one with the arrow coming out of the box.

Now hit the “add to home screen” button.

Now give your bookmark a name.

Then press the blue “add” button on the top right hand side of the screen.

And, viola! All done. Now you can move it to wherever you want among your pages of apps!

Super simple and now you are always one thumb tap away from all your most viewed pages!

 

 

 

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Officially Etsy Educated to Teach Etsy

Greetings friends! Big news!!

A couple of weeks ago I went on a super top secret mission… to Brooklyn… to the Etsy HQ.

I was invited to be part of the Etsy Educator Pilot Program and spent the weekend with some of the coolest people ever. We learned so much and had a lot of fun… like, a ton of fun!

And when my mission was completed I was a Certified Etsy Educator!

What does this mean? Well, it means I am trained by Etsy to teach Etsy! And my very first class is happening TONIGHT at Gather Here in Cambridge!

I will hopefully be doing some more workshops and classes in the Boston/Providence area and if you would like to suggest any venues or some such thing please do!

Also, I will be doing one-on-ones by request until I work out a firm schedule.

Contact me for more info or with any questions!!

 

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Finally, a Solution for Easily Tracking Business Expenses

On the eve of the New Year… well, not the actual exact eve, but, the cusp of the new year… I sat down for about an hour and scoured the App store for an application that would help me keep track of money spending and income and such things. This is one thing I really wanted to make sure I improved on in 2012 – book keeping, that is.

And finally, like a beacon of light in the darkness, I found it. I found the most perfect application known to mankind. ExpenseTracker  - Spending.

So I made a silent promise to myself to really keep up with updating it and I spent the meager $2.99 to download it to my iPhone.

And let the greatness begin!

All I have to do is “add income” or “add expense” every time I either make or spend money and categorize it (you can personalize the categories, by the way) and the app does the rest.

Lookie:

I added “etsy” as a category and “sale” as a sub category, so any time I make a sale on etsy, I plug it in and done!

Every time I ship something, I plug in the postage cost as “expense” – “shipping” – “label”

Every time I buy supplies… “expense” – “supplies” – (select from list of personalized sub categories)

You can also plug in “vendor” to keep track of where you spend money (Blick, Staples, Etc…)

You can view your history chart style (great for us visual learners) and see how it’s all going. This has truly made me more aware of and dare I say, more accountable for, what I am spending. And that is EXACTLY what I wanted.

Oh and this is my favorite part…

Who doesn’t love pie?!

You can also export all the data to use and see it on your computer. It really is awesome and I really suggest you check it out. it’s so easy to use and can be customized which is perfect.  I think this is also an excellent way to woo your accountant come tax time, yeah?

This is going on my list of things to suggest to people when they ask me for advice. If you have any other awesome business related apps you think are great, please share them!

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5 Lessons I’ve Learned from Marketing My Creative Business

Editor’s Note: Today I bring you this super insightful and wonderful post by April Bowles-Olin of Blacksburg Belle about Marketing for creative businesses. In case you are wondering, I agree with all of it, save for the part about guest posts because mostly I stay in my bubble… Enjoy!

When I started my creative business, I didn’t grasp how important marketing would be to my success. I saw people starting and building creative businesses and figured that if you had a good product, you wouldn’t need to work so hard on marketing.

I was so wrong. I soon realized that the saying, “Build it and they will come,” didn’t apply to small, online businesses. After I understood the importance of marketing, I became a devoted student reading books and blog posts on marketing, experimenting with different techniques, and even attending conferences that focused on marketing. And, I’ve learned a lot. Today I thought I’d share a little bit of that with you.

1. The most important piece of your marketing is your “why.”

Why do you do what you do? You need to have a clear answer for this question, and you need to be able to convey your “why” to potential customers, current customers, and press. When you build your business around your why, you also build a loyal following of people who share your values and beliefs. That will lead to a long-term, successful business.

“People don’t buy WHAT you do, they buy WHY you do it.” –Simon Sinek, Start With Why  {Video worth watching.}

2. You have to remind people that you’re around.

People are busy. They forget about your amazing products and services even though they love them. A potential customer might fall in love with your handbags in August and plan on getting a few for Christmas gifts for family members, but if she doesn’t remember how to find your shop again, you’ve lost those sales.

The best way to keep in touch with potential customers and current customers is through an email newsletter. Most people check their email regularly, so if you email your list consistently, they’ll remember you exist. That potential customer will remember to buy her Christmas presents from you when you send out an email reminding your customers to place their orders by a specific date in order to ensure they receive the products before the holidays.

I have four times the amount of people subscribed to my email newsletter than I do subscribed to RSS. I would be losing out on a HUGE amount of potential customers if I didn’t have an email newsletter.

3. People want what other people want and have.

It’s true. I know you want to believe that you aren’t influenced by your peers, but you are. That’s why you have to use social proof to your advantage. Make sure you’re using testimonials throughout your site and shop and if you’ve been featured on popular blogs or in magazines, flaunt it.

I saw a large increase in sales when I started using testimonials wisely and when I added an “as seen on” section on the sidebar of my blog.

4. Landing guest posts and interviews is much easier than I thought.

I was nervous when I submitted my first guest post pitch and when I submitted my first interview pitch. I didn’t realize that bloggers, editors, and writers are constantly looking for valuable information for their audiences. If you can provide it, they usually want it.

If you’re looking for a way to increase your blog or shop traffic in a short amount of time, pitching guest posts, interviews, and features is the way to spend the time you set aside for marketing.

5. You always need to be marketing.

Successful entrepreneurs know this to be true. Even when the sales are rolling in, you should continue to spend time on marketing. If you don’t, your sales could suddenly decrease, and then you’d have to work extra hard to get it going again. My advice is to spend time learning about marketing and implementing what you learn every week. It’s worked for me.

I hope you benefit from some of the lessons I’ve learned.

 

April Bowles-Olin helps creative entrepreneurs turn their dreams into reality through her website, Blacksburg Belle, where she writes about marketing, blogging, and increasing business success. Want more information on marketing your creative biz? Check out April’s digital guide, Marketing for Creatives: How to Spread Your Message and Boost Your Sales 

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Boston Guild Social Media Warriors Presentation

If you weren’t able to make it to the guild event this week (Social Media Warriors, at which I was a presenter) I’ve posted my presentation to google docs so I can share it with you. It’s about using social media to build relationships and hype for my mini biz. Basically, it is about how I use social media. You’ll see.  Also, if you were there and just want to relive the memories, this is for you too!

Check it out, yo.

Enjoy!

Leave me any questions and what not.

Grazie!

OH! And read this post while your at it – it goes a long with my presentation on a couple points.

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Rise and Shine

I’m so excited to be bringing you  an introduction and oh so very special giveaway of this wonderful new Ebook by Allisa Jacobs! Allisa is a super uber talented maker of bags of all kinds and has developed her handmade business of the past few years and in that time she has learned a ton and wants to help others who are embarking on the same adventure.

Allisa has brought a number of contributors (I am so delighted to be one!) and her own experience and knowledge together to bring handmakers and creative entrepreneurs a new ebook focused on “empowering creative people to find their own authentic path in the world.”

One of Allisa’s lovely clutches.

And I can assure you it is a new, fresh take on the topic of handmade business building!

In her own words, here is a bit about who the book is for and what it offers:

This book is intended for those looking to start a brand new online shop and for those who have already taken the leap but need a bit of a jumpstart. It’s chock full of tips and inside bits Ilearned the hard way. Plus I’ve included pearls of wisdom from online superstars and industry experts in sections I call “shops (or sites) that shine”. I avoid generic how-to tips (I figure you know how to insert photos and determine shipping information, for example) and instead offer a discussion to motivate, inspire, and ignite the spark for creative business.

Allisa covers topics including defining your concept, setting realistic expectations, wholesale and consignment, bookkeeping, the attributes of worth and pricing products, marketing, craft shows and defining goals and lots more. The book is nearly 60 pages long and features contributions from 9 other artists and designers.

If you are looking for a cohesive, insightful and well written guide to finding your spark and making your place in the online worl truly unique – then you will want to give this little gem a read. This book has some great insight, tips and stories that I believe will help creative entrepreneurs whether they are just starting out or have been in business for a while – everyone can benefit from this!

Read Jessika’s post about Rise & Shine on Oh my handmade goodness!

Allisa has generously offered to give away one copy of the book to one of you lovely blog readers! What a doll! Thank you Allisa!

{If you don’t want to jump through any hoops and would prefer to just buy a copy for yourself, you can do so here for $10. A small but worthy investment, I assure you.)

If you would like to be in the running to win a copy of Allisa’s Ebook “rise and shine” please leave a comment (mandatory entry comment) and simply tell us what you’ve been struggling with the most in your business (I’m pretty sure whatever it is, Allisa covers it in the book!) Please also visit Allisa’s shop and blog! Bonus entries if you follow become a follower of Allisa’s blog and leave a comment with your Google friend connect name/ follow Allisa on Twitter and leave a comment with your @name / and Tweet about this giveaway using the tweet button on this post and leave a link to your tweet as a comment.

The last day to enter the giveaway will be 10/16 so get those entries in! Feel free
To tweet more than once!

Sounds good?! Great! Get to it!

Thank you Allisa for sharing this wonderful resource with us!

 

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Empower Yourself and Your Craftings: Listen to Your Inner H.S. Art Teacher

Anyone who knows me fairly well or who has known me since high school might be surprised by the title of this post. These people are oh-so aware of the fact that I definitely did not like my high school art teacher. We got along alright and I bit my tongue a bunch and went home and bitched and moaned about him but deep down inside a fiery passion of distaste was … well, none of that is important.

A completely unrelated image of a pair or sparkly shoes I wore almost everyday the last two years of high school.

 

Now just in case anyone who knows the sordid details of this story, which for the most part I won’t be sharing here, happens to be reading this, I am referring to my senior year of high school, not junior year.

Okay, back to my story.

There was one truly valuable thing I learned from this teacher of mine who I so dearly didn’t like. And by “like” I mean a variety of things but mostly just what I said – I didn’t like him, I didn’t feel like I could trust him, I didn’t get the warm and fuzzies from him, he wasn’t the kind of teacher you could come in 35 minutes late from lunch and go to to get a pass to your next class. He just wasn’t. It’s fine, he took everything super seriously and I was just a senior who wanted to be done with this shit.

Again, back to my story – the ONLY valuable thing I learned from this teacher was this:

Stop looking at it like it’s finished.

“It” refers to whatever project you are working on. And this is what he would say to us when someone was fretting about a drawing or print or some other art form they were engaged in and was totally melting over the fact that it just didn’t look good at a certain point in it’s progress.

This little phrase still floats around my head – in my mind, his voice is exaggerated and annoying and that is how i hear it – but it’s a good reminder.

I am assuming it happens to everyone – I feel like I have the authority to do that as I’ve been through four years of art school and was surrounded by student artists working on things enough to see people get frustrated before they even reached the middle point of something – myself included.

Stop looking at it like it’s finished. Keep going.

You might not like it now, but it’s not done – it’s going to look completely different when you reach a stopping point.

I know for me, I often feel like my colors are all messed up and don’t go well together half way or sooner through an embroidery – but then, sort of begrudgingly – I think to myself “it’s not finished, keep going” just like Mr.You-Know-Who used to say. Of course though, the way I hear it in my head is in the annoying, tiny, shrill voice I have spent many years convincing myself he sounded as such. I mean, that’s what I heard.

And so I keep going, because I have seen the end result of projects that people didn’t want to finish, my own included, and they turned out just as lovely as the ones people loved all the way through. I also trust myself to put together a decent color way. And so I keep going – even if I think it’s a lost cause, I keep going.

Sometimes – yes, it is a lost cause. But you may end up ditching something that could’ve turned out great because you didn’t even try to finish it.

And that’s just dumb.

So listen to your (or mine if you don’t have one) high school art teacher and stop looking at it like it’s finished.

I really never thought the day would come that I’d give this guy credit for anything. So… yeah… check that off the list of things to reconcile before I die…

 

More Empowerment can be found here: Yup, right here.

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Promotions That Work: Starbucks Treat Receipt

I know this is going to come as a shock to you, but, I am not a marketing expert.

I know… I know…

But I am a consumer. And I consume many things and many of the things I consume are repeats. I am a loyal consumer to certain brands.

American Eagle cuff shorts – every year for the past 5 years I’ve bought a new pair of these shorts and they are always awesome. They are the best and I basically live in them all summer so they’ve gotta be good. Which they are, which I know and that is why I keep getting them. This is the only thing I buy at American Eagle so stop judging me.

Apple Gadgets – iMac, MacBook Pro, iPad, iPod… iGotit. iDon’t go anywhere else for my digital gadgets and if I must, I grumble about it.

Starbucks – yes please.

I really have no problem admitting that I like starbucks.

If you are like me and go to Sbux daily (and know that Sbux is what it shows up as on your bank account) then maybe you’ve noticed that they’ve been giving out these limited time only “treat receipts.” And they are flipping brilliant.

Why?

You have to spend money there first.

If you go to Starbucks and buy any beverage before 2pm, you get a treat receipt. When you bring it back to Starbucks after 2pm, you can get your grande beverage for only $2 and as you may know that is a discount of $2 or more. If you come in after 2pm and it is your first time there that day – you’re still paying full price. Only the people who have spent money already get the treat.

The people who would’ve spent only $4 a day are now spending $6.

And they are only going back because of the discount! The people who normally spend $4 a day are now spending $6! It’s brilliant!  I normally only go to Starbucks once a day, but when I get the treat receipt, I sometimes go back! Not always but probably 1 out of every third time – and like I said, normally I wouldn’t. That’s $6+ more dollars a week Starbucks has made off me. And think about how $6 multiplies when Starbucks is giving this little treat to everyone who comes in and buys a drink before 2pm.

Which leads us to the next thing: before 2pm is Starbucks’ peak time.

People tend to get their coffee fix in the morning or before work. Before 2pm. The treat receipt gives people a reason to come in and spend money during a time that is a little slower for Starbucks, after 2pmg. Are you getting it yet?

It rewards loyalists.

Starbucks doesn’t have one of these “rewards” programs – unless you sign up for their card which I am fairly certain costs money. This is a way for Starbucks to reward loyalists but also, create more.

It’s not an always thing.

It only happens a few times a year. They aren’t cheapening their brand by having a sale like this everyday. For crazy coffee people – it is something to get excited about.

Wouldn’t it be cool to offer something to customers during your buy time (maybe the holidays) that they can use during your less busy time (umm, January-April) as a reward? Maybe you are already offering a coupon code or something for all customers? How does that work out for you?

 

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Lesson Learned

I came here to tell you about how I have learned, in the past two 29 hours, that you should never leave home without at least one biz card.

But en route to my computer, I found one in my bag.

Regardless of this discovery, I would like to leave you with this sentiment and make this the shortest blog post of all time:

Never leave home without your business card. (Obviously, if you are going around town, you should have one or a whole bunch.) But even if you are only going to the boonies for a few days and will only have contact with people who don’t need your business card. Because you never know when the merchandising people of a really big deal place might call and ask you to send something to “potentially” feature.

(You might also want to travel with enough supplies to make something on the spot if need be… because the need might be and you might not have a personal assistant to go over to your studio and pack stuff up and send it out with 4 hours notice. Additionally, I would suggest practicing your best hand writing should you not have access to a printer and need to include a ton of information. That’s all.)

Have a great day people!!

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Self Guided Critique

I have been working on something kinda cool (I think at least) and I am ready to tell you about it.

 

I constantly see people asking for others to critique their Etsy shops – people asking other people for advice and guidance and opinions. This can be very helpful, but it can also be very damaging.
Why? Because when you put yourself out there asking for an opinion, you are obviously looking to change what you are already doing, or improve it. And so you might be very likely to take what others say and do it! Especially is the person giving you the advice is someone you admire or who has a booming shop. You think, “clearly, they know what they are doing.”
But the truth is – they don’t know what you’re doing. They don’t know your vision or your intention and they don’t have your taste, style or knowledge about your product.
So I have been developing a Self Guided Critique. 
No more getting caught up in what others tell you to do. No more major overhauls that leave your shop lacking in everything you wanted it to be. The rules aren’t for everyone, but this guide is. It’s just questions. Questions formulated to get you to the best possible answer for your shop!
Through a series of questions, I’ll help you maintain your own vision, express your own personal flair, while also making you aware of what might need to change about your shop.
The guide covers everything from tagging and titling to shop graphics and branding.
I am SO excited. I think it will be really cool… when it’s done, which it isn’t.
I sent a very rough draft copy to Erin a few months ago – she was like my guinea pig – and I’ve been improving it and working on it since then.
Of course I will share it here first! So stay tuned.
Does this sound cool to anyone other than myself?
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